Terms and Conditions

Your privacy is important to us.  Your contact and order details will remain on file until you request they be deleted or you unsubscribe. 

All images, logos and trademarks are copyright to the suppliers, designers, artists and crafters who supply them.  Please don't copy or use without approval or you may incur legal action.How to purchase on-line

Sign-Up (or Log-In) first so you don't have to enter your details each time you shop.  Choose product/s, click "buy" button,  View shopping cart and edit the details before going through checkout.  Payments / Security

Major credit cards via Paymate, Paypal and direct credit to Westpac Bank:  03-0415-0629513-00.  Your credit card details are kept with Paymate / Paypal.  We do not view, hold or store your credit card or bank account details.

Prices are shown in NZ dollars .  Prices are subject to change without notice. 

We use NZ Couriers Track and Trace within NZ.  Rural delivery incurs an additional $6 charge.  Contact us for International freight costs.  Your order will be sent within 3 business days of cleared funds, unless otherwise advised.   You should receive your item/s within 3-14 working days.  Postage costs are due for each package sent out unless replacing items which are faulty or damaged.

If you would like us to send your purchase to someone else drop us a note with the delivery address details.

Returns and Exchanges are allowed however we must be advised within 7 days after the package has been received by you, and receive the return goods with the original receipt, within 14 days, in unused, unwashed original condition and in the original packaging with tags.

Customer will pay for the return of the item to ITIGIFTS and we will reimburse you upon production of a receipt (up to the original amount of postage paid). 

For exchanges related to damaged or faulty products, we will provide an exchange of the exact same item or a refund or credit.  For exchanges or refunds related to alternative style or size/fitting, customer will pay for shipping costs of new product. 

Any Limited Edition Items or Sale/Discounts items are final sale and no returns are allowed. If exchange is requested for alternative product, same procedure above is in place.  Any Limited Edition Items or Sale/Discounts items are final sale and no returns are allowed.  If exchange is requested for alternative product, same procedure above is in place.

All Sales, Discounts and Promotions on product are only valid for future orders.  Iti Gifts deserves the right to discount product based on seasonality, no discounts will be provided on past purchased products.

Iti Gifts is a whanau based 100% maori owned business.  We are proud to support other whanau either by buying from other NZ creative people or small nz businesses. Where possible, we endeavour to sell items made in NZ, with a Maori or Aotearoa flavour.  We also want to support and share the talents of the contributors with you so that we can help them in their creative journey as well.

By using ITIGIFTS.CO.NZ, you agree to the Terms of Use. We reserve the right to change or update these terms any time. The information on Iti Gifts is not always accurate. We reserve the right to correct any errors and to change or update information at any time.

 We encourage you to recycle/reuse any packaging, used to protect your gift during transit. 

Our handcraft items will have some imperfections due to the nature of the item being handmade and not precision machined.


Please note, we have the right to change prices without prior notice or to refuse any purchases / sales at our discretion.

"Ahakoa he          he pounamu"

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